The last review of this policy was conducted in January 2020.
In addition to our general personal information management practices, section 5 of this Policy covers the way in which an individual’s personal information is treated when they access and interact with the website at www.skyridgeliving.com.au
Acts and practices of employers that are directly related to both employee records and an employment relationship are exempted from the Privacy Act, and are not covered by this Policy.
Personal information is information or an opinion that can identify an individual or from which the identity of the individual can be reasonably ascertained. Types of Personal Information include:
When Pacific View Farm provides you with services, we may need to collect certain information from you. The type of personal information which we collect will depend upon the dealings which you may have with Pacific View Farm.
Pacific View Farm may collect and hold personal information about individuals who:
Pacific View Farm only collects personal information which is reasonably necessary for its dealings with the relevant individual.
We collect personal information provided by you or your authorised intermediaries which is reasonably necessary to:
Consequences if information not provided
If you do not provide us with requested information or if that information provided is incomplete or inaccurate, it may:
We do not generally collect sensitive information about you. Sensitive information includes information or opinion relating to:
If we do collect sensitive information about an individual, we will only do so with the consent of that individual or otherwise in accordance with the law.
Indirect collection of information
We generally try to collect personal information directly from you or through your authorised intermediaries.
Personal information which is collected by Pacific View Farm is generally only used and disclosed for:
We may otherwise use or disclose your personal information where the use or disclosure is required or authorised by law (for example, disclosure to government regulatory and law enforcement agencies) or in emergency situations. If Pacific View Farm wishes to use or disclose your personal information in other circumstances, we will seek your consent to do so.
Members of Pacific View Farm may share an individual’s personal information with related entities. In this case, the information may only be used or disclosed by the related entity for the main purpose for which it was collected, for purposes related to the main purpose, where required or authorised by law, or for other purposes if the individual has consented.
Pacific View Farm does not sell personal information to companies outside Pacific View Farm.
The Spam Act 2003 (Cth) restricts the circumstances in which we can send you commercial electronic messages (including email and SMS text messages). We may send other advertising material to you where the advertising material is related to the purpose for which the personal information was collected. If you no longer wish to receive such promotional information, you may advise us in writing. Commercial electronic messages will include information about how to contact us, and unsubscribe if required. Our records would normally be amended within 30 days or as otherwise required by the Spam Act. Details of how to contact us are set out below.
We take reasonable steps to protect personal data from misuse, interference or loss and unauthorised access, modification and disclosure with appropriate safeguards and security measures and restrict access to those who have a legitimate business purpose and reason for accessing it. We maintain physical security measures over its physical premises, and a range of computer and network security measures (such as systems access, firewalls, data encryption) over its electronic systems.
Personal data is only retained for as long as it is necessary for the identified purposes, to the extent necessary for purposes reasonably related to those identified purposes (for example, resolving disputes) or as required by law, in accordance with the periods set out above. We will destroy or permanently de-identify any personal information collected which is no longer required. External organisations which provide support services to us are also required to appropriately safeguard the security of the personal information which we provide to them.
We have an ongoing obligation to take reasonable steps to handle personal information we hold about in accordance with the Notifiable Data Breach Regime within the Privacy Act 1988 (Cth) as amended. If there is a suspected or known data breach, our first step is to contain the breach were possible. This will require steps to immediately limit further access or distribution of the affected personal information. The steps to be taken are set out in the Notifiable Data Breach Protocol attached as attachment A to this Policy.
This section outlines the way we handle personal information which we collect when an individual uses the website.
We outsource the development, maintenance and hosting of the website to third party service providers. We may disclose personal information about an individual to our third party service providers so that they can effectively provide these services.
Collection of personal information
An individual may visit the websites without providing us with any personal information. However, we may collect personal information about an individual accessing the website if they use the ‘Contact us’ section of the website.
Cookies are small text files that may be stored on your computer (or other internet enabled devices, such as smartphone or tablet) when you visit a website. They help websites remember information about your visit and make your next visit easier.
Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to warn you before accepting cookies. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie.
If you wish to remove cookies placed on your device by our site or stop our site placing further cookies on your device, you can do this at any time.
Our website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or your use of those websites.
As with any internet transaction, the transmission of data over the internet is not completely secure. While we take reasonable steps to protect all the personal information in our possession that we have collected via the website in accordance with our general personal information management practices, we cannot guarantee the security of all data submitted to us over the internet.
Contact with Perron Group about your personal information
You may wish to contact Perron Group to access your personal information, to seek to correct it or to make a complaint about privacy.
You can contact us by completing the form located here and selecting “Privacy enquiries” from the drop-down menu.
Our privacy email contact address is firstname.lastname@example.org and further contact details for Perron Group and privacy are set out below.
4 Plain Street
EAST PERTH WA 6004
We will respond to your request for access to personal information we hold about you as soon as we reasonably can, including if we are unable to provide you with access (such as when we no longer hold the information).
We do not impose any charge for a request for access, but we may charge you a reasonable fee for our costs associated with providing you with access and retrieval costs.
For complaints about privacy, we will establish in consultation with you a reasonable process, including time frames, for seeking to resolve your complaint.
You may also contact the Office of the Australian Information Commissioner as follows:
Phone 1300 363 992
Address GPO Box 5218
Sydney, NSW 2001
If you feel that we have not adequately dealt with your complaint, you may contact the Australian Privacy Commissioner via www.oaic.gov.au.